A proof of purchase MUST be provided alongside the product in order for a replacement to be given. This warranty covers only defects in the functionality of the product; if the product has been damaged or incorrectly installed then the claim for replacement will be deemed invalid. The standard warranty covers defects in design, materials and workmanship. Under the warranty Save Light Ltd will replace any product deemed to be faulty.
The Standard Warranty excludes consumable items such as lamps, fuses and batteries. The Standard Warranty is void if the fitting has not been installed and maintained in accordance with Save Light’s instructions and if the fittings has been subject to abnormal conditions of use, including installation in ambient temperatures above 25 °C, exposure to unsuitable environmental conditions (e.g certain cleaning agents, salt spray, or other corrosive substances) or abnormal electrical conditions.
In particular, the Standard Warranty excludes consequential losses & damages and any costs associated with the removal or re-installation of fittings.